About Us

About eCase
With over 100 person-years of development effort invested into it, eCase is the correspondence case management service that the UK public sector relies on. It is the most comprehensive, proven and scalable service available to public servants.
With a variety of configurations, all hosted in secure UK cloud environments, eCase addresses the needs of all types of public sector organisations, from the smallest to the largest, with options including: choice of networks, case volumes, multi-tenanted or single tenanted environments, and single or multi-organisation support. Additionally, as we work exclusively with the UK public sector, we have made significant investments in attaining ISO9001, ISO14001 and ISO27001 as well as Cyber Essentials Plus certifications.
eCase has been extensively adopted across the public sector. This is due, in part, to its modern, intuitive, easy-to-use interface as well as our team’s proven approach to ensuring successful implementation and benefit realisation. It is a highly flexible platform, which can be easily adapted to any organisational structure and processes, whilst ensuring that its users stay fully compliant with FOI and Data Protection legislation. This is why organisations such as DWP, HMRC, MOD, Defra, HM Treasury, multiple police forces and local authorities have all selected eCase for managing their DPRs, FOIs, EIRs, Complaints, Parliamentary Questions and Ministerial Correspondence.
For more information, visit eCase.co.uk


Press releases

eCase Launches eCase FOI Awards

Tuesday 1st November 2022, London - eCase the correspondence case management service relied on by local authorities, government departments and... read more

01.11.2022 • By eCase

The State of FOI in Local Government 2021

The State of FOI in Local Government 2021 35% of Local Government FOI practitioners don’t believe current FOI legislation is fit for purpose... read more

11.10.2021 • By eCase

50% of Government DPOs report a more than doubling in Data Protection...

Monday 7 th September 2020 –eCase, London – The results of a new comprehensive study, published today, by eCase - The Impact of GDPR in... read more

07.09.2020 • By eCase

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